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FAQ

Is this legal advice?

No. General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

Which regions are supported?

United States, United Kingdom, European Union and Australia. Each sequence uses region-aware wording (for example UK statutory interest and Letter Before Claim, EU Late Payment Directive, US demand letters, Australian letters of demand).

What does a credit buy?

A standard sequence (friendly + firm reminder + late-fee wording) uses 1 credit. The full pack, which adds a final notice / letter before action and a small-claims prep summary, uses 3 credits.

Do I need an account?

No. Credits are tied to your browser. Use the 'account key' link to copy a private key and move credits to another browser.

Do you send emails to my client?

No. We only draft them. You review and send from your own email.

What do you store?

We store a random browser ID, credit balance and usage counts. The invoice details are sent to our AI provider to write the drafts and are not kept in our database.

Refunds?

Failed generations are refunded automatically. Unused credit packs can be refunded within 14 days of purchase on request; refunded or disputed payments remove that pack's unused credits.

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General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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