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Invoice 7 days overdue: email template (friendly tone)

What to send when an invoice is 7 days overdue: a friendly reminder template, timing advice and the next step if it stays unpaid.

One week late is the moment to confirm the invoice is in the client's payment run. Ask a question so you get a reply with a date.

Below is a copy-ready template. Swap the [brackets] for your details, or let PaidNudge write a tailored version and the rest of the follow-up sequence.

Template

Subject: Invoice [INV-123] (7 days overdue) for [amount]

Hi [Name],

I'm following up on invoice [INV-123] for [amount], which was due on [due date] and is now a week overdue.

Could you confirm it's been approved and let me know the expected payment date? If anything is missing (PO number, supplier form, W-9/tax details), tell me and I'll send it straight away.

Thanks,
[Your name]

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Tips

FAQ

Should I add a late fee at 7 days overdue?

Only if your contract or terms (agreed before the work) include one, or a statute gives you the right (for example UK and EU business-to-business statutory interest). Adding a new penalty to an existing invoice usually isn't enforceable.

Email or phone?

Email first so there's a written record, then a short call if there's no reply. Confirm anything agreed on the phone by email.

What's next if they ignore this?

Move one step up the ladder: friendly → firm with deadline → final notice / letter before action → small claim or collection.

General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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