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Invoice 14 days overdue: email template (firmer tone)

What to send when an invoice is 14 days overdue: a firmer reminder template, timing advice and the next step if it stays unpaid.

Two weeks overdue and no payment usually means the invoice is stuck or deprioritised. Be specific: amount, date, and a deadline.

Below is a copy-ready template. Swap the [brackets] for your details, or let PaidNudge write a tailored version and the rest of the follow-up sequence.

Template

Subject: Invoice [INV-123] (14 days overdue) for [amount]

Hi [Name],

Invoice [INV-123] for [amount] is now 14 days overdue (due [due date]). I haven't yet received payment or a payment date.

Please arrange payment by [date + 7 days]. If there's an issue with the invoice, reply by then so we can resolve it.

Payment details: [payment link / bank details].

Thanks,
[Your name]

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Tips

FAQ

Should I add a late fee at 14 days overdue?

Only if your contract or terms (agreed before the work) include one, or a statute gives you the right (for example UK and EU business-to-business statutory interest). Adding a new penalty to an existing invoice usually isn't enforceable.

Email or phone?

Email first so there's a written record, then a short call if there's no reply. Confirm anything agreed on the phone by email.

What's next if they ignore this?

Move one step up the ladder: friendly → firm with deadline → final notice / letter before action → small claim or collection.

General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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