Templates

Client hasn't paid after 30 days: email template

A polite but clear email to send when an invoice is 30 days overdue, plus what to send next if it stays unpaid.

At 30 days overdue most late invoices are an admin problem, not a dispute: the invoice got lost, the approver is away, or payment runs are monthly. Your goal is to make paying easy and set a date, without damaging the relationship.

Template

Subject: Invoice [INV-123] for [amount] is now 30 days overdue

Hi [Name],

I hope you're well. A quick note that invoice [INV-123] for [amount], due on [due date], is now 30 days overdue. I've attached a copy in case it went astray.

Could you let me know when it's scheduled for payment? You can pay by [payment link / bank details].

If there's a problem with the invoice, just reply and I'll sort it out. Otherwise I'd appreciate payment by [date + 7 days].

Thanks,
[Your name]

Tips

• Attach the invoice again and repeat the payment details.
• Give a specific date, not 'as soon as possible'.
• Ask a question ('when is it scheduled?') so they reply.
• Diary the next step for 7 days later.

General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

Related

• Second overdue invoice reminder: firm wording that still sounds professional
• Final notice before small claims (UK): Letter Before Claim template
• Late fee wording for freelancers: clauses to put on your invoices