Template library › Client ghosting · 60+ days · Final

Ghosting client: final notice

Last message to a client who has ignored every chase: deadline, next step, and a door left open.

Client still giving you the run-around with excuses? This is the last message before escalation: one deadline, one stated next step.

After repeated silence, the final message should be short and leave no ambiguity.

Email template

Subject: Final notice: invoice [INV-123] — no reply received

Hi [Name],

I've contacted you on [dates] about invoice [INV-123] for [amount], now [x] days overdue, without a response.

This is my final notice. If I don't receive payment or a reply by [date], I will start [small claims / collection] proceedings. Pay here: [payment link].

If something has gone wrong on your side, just reply — I'm still happy to agree a plan.

Thanks,
[Your name]

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Tips

Leave a door open — it often triggers the reply.
Send to every known address.

Placeholders in [brackets]. Stop when paid: cancel any remaining reminders the day payment clears. General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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