Template library › Marketing agency · Agency · 60+ days · Final

Marketing agency retainer: months behind

For agencies when a retainer client has fallen two or three months behind.

Client still giving you the run-around with excuses? This is the last message before escalation: one deadline, one stated next step.

Multiple unpaid months need a written plan, not another reminder.

Email template

Subject: Retainer arrears: [amount] across [months]

Dear [Name],

Our retainer invoices for [months] ([INV-1], [INV-2], [INV-3]) totalling [amount] remain unpaid.

We've paused deliverables from [date]. To resume, we need either full payment or a signed payment plan by [date]. If neither is received, we'll end the engagement under clause [x] and pursue the arrears through [small claims / collections]. Pay link: [payment link].

Kind regards,
[Your name]
[Agency]

Want this written for your invoice?

Enter the amount, client, days overdue and region. Get the friendly, firm and final emails plus late-fee wording in 20 seconds. 2 free, no signup.

Generate my sequence free

Tips

Placeholders in [brackets]. Stop when paid: cancel any remaining reminders the day payment clears. General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

Related templates

All payment-chase templates → · Free PDF chase pack · Late payment laws by country · Late fee calculator