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Agency invoice 7 days overdue: escalate to AP

An agency follow-up that escalates to accounts payable without going over your client's head.

“The longer and softer you make it the more it reads like you think you're being unreasonable for wanting to get paid.” This one is short and direct, with no “sorry to bother you”.

Keep your client contact on side: copy AP, thank the contact, and ask AP for the facts.

Subject: Invoice [INV-123] ([amount]) — 7 days overdue

Hi [Name] (cc [AP email]),

Invoice [INV-123] for [amount], due [due date], is now 7 days overdue. Copying accounts so we can close this out quickly.

[AP team], could you confirm the invoice status and expected payment date? PO: [PO number].

Best,
[Your name]
[Agency]

Tips

• Copy, don't forward behind your contact's back.
• Check the supplier portal for rejected submissions.

Placeholders in [brackets]. Stop when paid: cancel any remaining reminders the day payment clears. General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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