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Client not replying to invoice: first follow-up

When your invoice email got silence: a short follow-up that makes replying effortless.

Dreading the “please pay me” email? “The awkwardness comes from improvising each time”, so this one is already written. Copy it, fill the brackets, send.

Silence usually means the email was buried, not ignored. Make the reply a one-word answer.

Subject: Re: invoice [INV-123] — quick yes/no?

Hi [Name],

Following up on invoice [INV-123] for [amount], due [due date]. Could you reply with a quick:

1) Paid / scheduled for [date]
2) Sent to the wrong person — here's who to contact
3) There's an issue — let's talk

Pay link: [payment link].

Thanks,
[Your name]

Tips

• A numbered reply menu dramatically raises reply rates.
• Also try a different channel (phone, Slack) once.

Placeholders in [brackets]. Stop when paid: cancel any remaining reminders the day payment clears. General information and draft wording only. Not legal advice. PaidNudge is not a law firm or a debt collector. Check your contract and local rules, or ask a qualified lawyer, before relying on any late fee, interest or court step.

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